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About JAPAN RAIL PASS
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Who is eligible for a JAPAN RAIL PASS.
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JAPAN RAIL PASS types
and prices.
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JAPAN RAIL PASS validity.
How to obtain
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Where exchange orders are sold.
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How to turn in an exchange order to receive a JAPAN RAIL PASS.
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How to make seat reservations
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Notes regarding use
Information
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Stations with JAPAN RAIL PASS exchange offices.
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A Quality Way to Tour Japan
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Helpful infomation for JR travel.
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Japan's national Holidays
 
Stations with JAPAN RAIL PASS exchange offices
Station Office Service Hours
Mon- Fri Sat, Sun & Hols
Kushiro Travel Service Center 10:00-18:00
Obihiro Travel Service Center 9:00-17:00
Asahikawa Travel Service Center 9:30-17:30
Sapporo JR Information Desk 8:30-19:00
Travel Service Center (East) 10:00-19:30 10:00-18:00
Travel Service Center (South) 10:00-20:00
New-Chitose Airport JR Information Desk 8:30-19:00
Hakodate Travel Service Center 10:00-18:00
Shin-Aomori Travel Service Center 10:00-17:30
Hachinohe Travel Service Center 10:00-17:30
Morioka Travel Service Center
10:00-19:00
(Mon-Sat)
10:00-17:00
(Sun & Hols)
Akita Travel Service Center 10:30-18:00 10:30-17:00
Sendai Travel Service Center
10:00-19:00
(Mon-Sat)
10:00-18:00
(Sun & Hols)
Yamagata Travel Service Center 10:00-18:00 10:00-17:00
Fukushima Travel Service Center 10:00-18:00 10:00-17:00
Niigata Travel Service Center 10:00-19:00 10:00-17:00
Nagano Travel Service Center 10:00-19:00 10:00-17:30
Mito Travel Service Center 10:00-19:00 10:00-17:00
Narita Airport
Terminal 1
JR EAST Travel Service Center 8:15-19:00
Ticket Office 6:30-8:15, 19:00-21:45
Narita Airport
Terminal 2
JR EAST Travel Service Center 9:30-20:00
Ticket Office 6:30-9:30, 20:00-21:45
Haneda Airport International Terminal JR EAST Travel Service Center
(Tokyo Monorail 2F Ticket Gate/Arrival lobby)
7:45-18:30
Tokyo JR EAST Travel Service Center
(Marunouchi North)
7:30-20:30
JR-CENTRAL Ticket Office
(Yaesu Central)
7:30-20:30
Ueno Information Center
(Central Ticket Gate)
9:00-19:00
Shinjuku Information Center
( South Ticket Gate )
9:00-19:00
Information Center
(East Ticket Gate)
9:00-19:00
Shibuya Information Center (South) 10:00-18:30
Ikebukuro Information Center (Central Passage) 9:30-18:00
Shinagawa Information Center
(Central Ticket Gate)
9:00-19:00
JR-CENTRAL Ticket Office 9:00-19:00
Yokohama Travel Service Center 10:00-20:00 10:00-19:00
Shin-Yokohama JR-CENTRAL Ticket Office 5:30-22:30
Odawara JR-CENTRAL Ticket Office 5:45-22:30
Mishima Ticket Office (South) 5:40-23:00
Shizuoka Ticket Office 5:00-23:05
Hamamatsu Ticket Office 5:25-23:20
Nagoya JAPAN RAIL PASS Exchange Office 10:00-19:00
Ticket Office 6:00-10:00, 19:00-23:00
Toyama Ticket Office (South) 6:00-23:00
Kanazawa Ticket Office 4:40-23:00
Kyoto Ticket Office
(JR-WEST Central)
5:30-23:00
Ticket Office
(JR-CENTRAL Hachijo Shinkansen)
8:30-23:00
Shin-Osaka Ticket Office(JR-WEST East) 5:30-23:30
Ticket Office(JR-CENTRAL Central) 5:30-23:10
JR-WEST Travel Corner 9:00-20:00
Osaka Ticket Office
(Central NO.12,13)
5:30-23:00
Kansai Airport Ticket Office 5:30-23:00
Nara Ticket Office 9:00-20:00
Sannomiya Ticket Office (Central) 5:30-23:00
Okayama Ticket Office 5:00-23:30
Yonago Ticket Office 5:00-22:00
Sakaiminato Ticket Office 7:10-18:15
Matsue Ticket Office 4:50-21:30
Hiroshima Ticket Office 5:20-23:00
Shimonoseki Ticket Office 5:30-22:30
Takamatsu Travel Service Center 10:00-18:00 10:00-17:00
Matsuyama Travel Service Center 10:00-18:00 10:00-17:00
Tokushima Travel Service Center 10:00-18:00
Kokura Travel Service Center 10:00-19:00
Hakata Travel Service Center
10:00-20:00
(Mon-Sat)
10:00-18:00
(Sun & Hols)
JR-KYUSHU Ticket Office 5:30-23:00
Saga Travel Service Center
10:00
-19:00
(Mon-Fri)
10:00
-18:00
(Sat)
10:00
-17:00
(Sun & Hols)
Nagasaki Travel Service Center 10:00-19:00 10:00-18:00
Kumamoto Travel Service Center 10:00-19:00 10:00-17:30
Oita Travel Service Center 10:00-19:00 10:00-17:00
Miyazaki Travel Service Center 10:00-18:00 10:00-17:30
Kagoshima-Chūō Travel Service Center 10:00-19:00 10:00-18:00
 
Note: Some Travel Service Centers are closed during the New Year holiday period. Offices and service hours are subject to change or discontinuation without notice.