How to turn in an exchange order to
receive a JAPAN RAIL PASS
You cannot use an Exchange Order when
you travel on JR lines. Turn in your Exchange Order and
obtain your JAPAN RAIL PASS at one of the
JAPAN RAIL PASS exchange offices. shown on the pages
to the right. (Please note the Service hours and closing
days.)
Your Exchange Order must be turned in for
a JAPAN RAIL PASS within three months of the date the
Order was issued.
At the time of the
exchange you will be asked to fill in a short application
form and to show your passport with the Temporary Visiter
stamp/sticker you received on entry into Japan. You must
show your passport and this stamp/sticker to process the
Rail Pass Exchange Order.
* Without your
passport, the pass exchange will not be made. (A photocopy
of your passport is also not acceptable because you must
show the "Temporary Visitor" stamp/sticker in it.)
* If you are a Japanese national resident in a country
other than Japan and with permanent resident status in
that country, please show, in addition to your passport,
documents testifying to your status.
The type of PASS described on the
Exchange Order cannot be changed.
If the Exchange Order is lost or stolen,
or you are unable to provide it for another reason, no
exchange for a JAPAN RAIL PASS can be made.
In order to speed up the exchange process in Japan, you should fill in this exchange application form in advance.
